EXCLUSIVE: Equity Bank Begins Sweeping AI-Driven Workforce Shake-Up as Staff Face Fresh Fight for Their Jobs
Source: Kenya Today
Summary
This is potentially a major banking and labour story , especially because Equity itself has publicly confirmed an aggressive shift toward AI. Under the restructuring exercise, employees across the organisation are being encouraged to apply afresh for positions in the redesigned structure, with Group Managing Director and CEO James Mwangi understood to be the notable exception. Information shared with this publication indicates that the shake-up could ultimately affect a substantial number of employees, with estimates circulating internally putting potential workforce reductions in the region of 900 to 1,500 positions . This publication has not independently confirmed the final number of positions that will be eliminated, and Equity has not publicly announced a redundancy figure. The exercise would represent one of the most consequential workforce transformations in Kenya's banking industry in recent years and comes as Equity aggressively embeds artificial intelligence and automation into its operations. The technological transformation itself is no secret. Equity disclosed in August that 82 per cent of its employees had completed a business-focused generative AI course , while 55 per cent had completed two additional courses through Huawei ICT Academy. Staff had accumulated 119,980 hours of guided AI instruction , and hundreds had been admitted to...